At Omanzz Marketing Services (OPC) Private Limited, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

By using our website, you consent to the practices described in this policy.

1. Company Information

Omanzz Marketing Services (OPC) Private Limited
Second Floor, Plot No. 14, New Vasavi Colony,
Kakaguda, Karkhana, Secunderabad,
Telangana – 500015, India

Business Activity: Sale and marketing of handicraft items and activities allied thereto.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Contact number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through payment gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and updates
  • Improving website functionality and user experience
  • Complying with legal obligations
  • Preventing fraudulent transactions

We do not sell or rent your personal information to third parties.

4. Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your full credit/debit card details on our servers.

5. Cookies Policy

Our website may use cookies to:

  • Enhance user experience
  • Remember user preferences
  • Analyze website traffic

You may choose to disable cookies in your browser settings; however, some features of the website may not function properly.

6. Data Sharing and Disclosure

We may share your information with:

  • Courier and logistics partners for delivery
  • Payment service providers
  • Government authorities if required by law

We ensure that such third parties maintain confidentiality and data security.

7. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling business and legal obligations
  • Resolving disputes
  • Enforcing agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure.

9. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications

Requests can be made using the contact details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage users to read their privacy policies separately.

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

13. Contact Us

For any privacy-related concerns or requests, please contact:

Omanzz Marketing Services (OPC) Private Limited
Second Floor, Plot No. 14, New Vasavi Colony,
Kakaguda, Karkhana, Secunderabad,
Telangana – 500015, India