Website: https://shivmicaonline.com/
Company Name: SHIVMICA ONLINE OPC PRIVATE LIMITED
Registered Address: No F4, 218, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu – 600100

1. Introduction

SHIVMICA ONLINE OPC PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shivmicaonline.com/ and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed through secure third-party gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and customer support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and enhance security

4. Payment Security

We do not store your complete payment information. Payments are processed securely through trusted third-party payment gateways. We are not responsible for the privacy practices of third-party payment providers.

5. Cookies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You may disable cookies through your browser settings, but this may affect certain website functionalities.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Courier and delivery partners
  • Payment service providers
  • Legal authorities when required by law

All such third parties are obligated to protect your information.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications

To exercise these rights, please contact us.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

SHIVMICA ONLINE OPC PRIVATE LIMITED
No F4, 218, Velachery Main Road
Pallikaranai, Chennai, Tamil Nadu – 600100
Website: https://shivmicaonline.com/